Whether it's a slow drip that finally gave out or a sudden flood at midnight, Franconia residents call one number and get a real answer. We built our Franconia dispatch around speed, because every extra hour of standing water costs more to repair.


We built Hirex Water Damage's Franconia operation after hearing the same complaint over and over: the "24/7" number that never actually answers when it matters. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Structural Drying in Franconia is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Franconia address, thanks to full coverage and proper Franconia, NH licensing.
Equipment lives in a Franconia-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Anyone in Franconia who's had a mid-night plumbing failure knows that every extra minute of standing water means more material soaked through. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a Franconia crew running outdated techniques does the property a disservice.

Plenty of the worst jobs we've walked into in Franconia started as something small that got put off for a few weeks. Here's what tells our team a Franconia property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Franconia dispatcher will tell you honestly whether it's urgent or something we can schedule.
We don't run a one-size response in Franconia — a contained bathroom leak gets a different crew than a flooded restaurant kitchen. We list these as distinct services because each genuinely requires different tools and training, not interchangeable labor.
Our Franconia units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Franconia moisture is trapped, with daily logs so you can watch the numbers improve.
On the residential side in Franconia, we handle the flood cut, subfloor checks, and content pack-out so the home is ready for rebuild, with photo documentation at every stage for your insurance file.
Multi-unit and commercial properties in Franconia get their own project manager plus enough drying equipment for the real square footage, not a token setup — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Franconia crews are trained for that exact protocol.
On top of standard drying, our Franconia crews apply antimicrobial treatment and will tell you plainly if a section needs specialist attention.
Every Franconia estimate is written and explained up front — no vague "we'll see how it goes" pricing.
Response times in Franconia usually beat the industry average by a wide margin thanks to local equipment.
We document every Franconia job with photos and moisture logs and can speak directly with your adjuster.
We don't call a Franconia job finished until the meter agrees, and if it doesn't, we return at no additional cost.
Our Franconia team asks just enough to send the right-sized crew, not a generic single technician every time.
A licensed technician heads to your Franconia address with extraction and drying equipment already loaded.
We extract immediately, followed by a moisture survey that tells us precisely where Franconia drying equipment needs to go.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.

Our Franconia technicians take moisture readings at the start and end of every job, and the final number has to hit dry standard before we leave. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Franconia work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
A guarantee only means something if it's backed by documented numbers, which is why every Franconia job closes with instrument readings attached.
"We had standing water from a burst water heater and the technician arrived before I finished mopping the entryway." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"They showed me the moisture readings so I wasn't just trusting a stranger's word the house was dry." — Priya K.
"Our restaurant kitchen flooded from a line break and they had us reopened in three days flat." — Aaron F.
"They walked me through the PPE and containment steps for our sewage backup without making it feel like a bigger disaster." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Because equipment is staged inside Franconia, most calls see a technician on-site within 60 to 90 minutes.
We always quote first; you'll see a written estimate for the Franconia job before drying equipment starts running.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Franconia properties.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
We take moisture meter readings and compare them against the dry standard for that material — a visual check alone isn't enough.
Blackwater response is a core part of what our Franconia team does, not something we sub out.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
Commercial response is a regular part of our Franconia work — restaurants and multi-unit buildings included.
Most Franconia residential jobs dry out in 3 to 5 days depending on how much material got wet.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
See the zip codes and nearby cities listed below — our Franconia crews cover that full radius.
Not necessarily — many Franconia customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Franconia is our home base, and our reach extends across Franconia, NH through staged equipment and on-call technicians. If your address falls inside or near Franconia, a Hirex Water Damage crew can typically respond the same day.
Local familiarity helps, since Franconia's building stock varies enough by neighborhood that a one-size approach to diagnostics doesn't always fit.
— Embedded service-area map for Franconia, Franconia, NHOne call gets you a Franconia-based team, not a routed national queue.
Call +1-844-578-1604